🔥Free shipping all orders WORLDWIDE🔥

FAQ

Tracking information

How can I track the box I have ordered?

You can track the shipment directly on the website, by going to Track Your Order sub-menu . For further information please do not hesitate to contact us.

Service and delivery

Which countries do you ship to? Do you ship abroad?

Yes, not only that we ship WORLDWIDE, but we also offer FREE SHIPPING on all orders! 

What is the average estimated time of arrival for the goods?

Standard deliveries are carried out within 12-18 days from the order confirmation, due to the coronavirus crisis. You can track your shipment through the tracking number provided in the email confirming the order. For further information, please do not hesitate to contact our customer support.

How can I contact the customer service?

Kindly leave us your email address through the at the bottom of the web page and we will contact you as soon as possible.

How do I know the right size for my sunglasses?

For the great majority of people (more than 98% of our customers), Standard Size offers the correct fit.

Currently, the only option we have is the Standard Size.

For more informations, please do not hesitate to contact us

Rates and policies

How much are the shipping and transport cost?

Shipments are free for all ORDERS WORLDWIDE.

For more information please click here

Is my shipping insured?

Our shipments are insured. For further information please click here.

Payments

How does the payment via credit card work? And Paypal/Stripe Payments?

After the card details are verified, the issuer authorizes the debit and you will receive the email with the order confirmation. If, after 10 days from the order proposal, the amount cannot be charged on the card, the order will be cancelled. For further information, please do not hesitate to contact us.

Which safety measures have been implemented? Are personal data and payment data safe?

Your personal data and the card details are saved in the system on DealWithItShades only during the purchasing phase. They are then removed. For further information please click here.

COVID-19

1. Can COVID-19 transmit through eyes?

Current research, which is still evolving, shows that the chance of spreading the virus through the eyes is possible, but rare. Studies found only a small amount of virus in tears of infected individuals. That said, in alignment with the Centers for Disease Control and Prevention (CDC), you should take all necessary precautions to avoid touching your eyes.

2. Do glasses help protect against COVID-19?

While glasses may potentially provide some protection from COVID-19, that protection is limited to the shielded area of the eye. The virus can still reach your eyes from the exposed sides, tops and bottoms of your glasses. In alignment with the Centers for Disease Control and Prevention (CDC), you should take all necessary precautions to avoid touching your eyes.

3. How should I clean my glasses in this period?

This is your answer.

4. Are your packages safe to open?

Yes. When our products leave our factory, they are packed and shipped by a carefully trained staff member after undergoing extensive checks. Furthermore, according the World Health Organization, it is safe to open packages from China, Italy and other countries where COVID-19 has been reported.

5. Should I expect delays in deliveries due to the COVID-19 emergency?

Our courier service partners are using their logistics network to minimize service impacts so we can continue to deliver the best possible service to our customers.

6. Are your online deliveries safe?

When you buy online you avoid close contact with people who might be sick. All our courier service partners have strict protocols in place to ensure all precautionary measures are followed.

Depending on the courier, you may even request contactless delivery — in which couriers drop off the package at your door or at a designated location without any personal interaction — to reduce the risk of person-to-person transmission for both you and the courier worker.

WHAT HAPPENS IF I HAVEN'T RECEIVED THE ORDER CONFIRMATION EMAIL?

What happens if I haven'[

Didn't find your answer?

Get in Touch
Get the right amount of swag🕶️
FREE shipping WORLDWIDE 🔥
60-day Refund Policy. Money back guarantee 🔄
10'000+ Happy customer and still counting ☝🏻